Your data

Request data deletion

Shufolio is published by sycamoresky.com. To request deletion of your Shufolio account, cloud progress or feedback, use the data deletion request form.

1. Tell us whether you want your account and cloud progress removed, a feedback report removed, or both.
2. If you used Google sign-in, enter the email address you used for that account. For feedback, include the reply email you supplied or a description and approximate date of your report.
3. For guest play, include enough detail to help us locate your records. We may ask for additional verification before deleting anything.

Do not send passwords, sign-in codes or payment details.

What happens next

We review requests ourselves. Once we’ve verified that the data belongs to you, we’ll delete the records you requested and confirm what was removed. Deleting an account removes its Shufolio sign-in record and cloud progress. You can ask us to delete feedback separately. If we need to keep any records for legal or security reasons, we’ll explain why.

Deleting Shufolio records does not delete your Google account. Local puzzles, hints and preferences remain on your device unless you clear the app or browser’s data. Clearing local data also removes unsent feedback drafts and reports.

Read the privacy policy for the information Shufolio collects and how it is used.